Strangers in the day

 Jack’s Wednesday (just) guest post –

For some reason that I can’t fathom we’re getting a lot of out of town (and out of State) visitors to the bookstore and the cafe just now. It’s not the season for school reunions or vacations, and although some folk have deliberately detoured this way because of reading ‘The Little Bookstore’ many of them haven’t.

It seems to be a completely random thing – just passing through or maybe here for a funeral or family visit.

Quite apart from the welcome business, it adds to the busyness! I love it when strangers come in when we have local loyal friends of the place just hanging out and everyone ends up swapping stories.

Two examples from today –

1) A couple drove for five hours from Elkins in WV yesterday because they had read the book. They visited yesterday afternoon then came back this morning as soon as we opened and stayed on for lunch. As they were leaving they said they’d be back soon. Of course they had dinner in town last night then stayed overnight in a local hotel and had breakfast before heading back here and encountering the hanging out crowd.

2) A gentleman drove up from Johnson City simply because he heard a repeat broadcast on the local NPR station of an interview with Wendy about the store. As soon as he heard my voice he said “you’re the guy on WETSfm that has the Celtic show”. I’ve been presenting Celtic Clanjamphry every week for almost ten years as an unpaid volunteer and, in return they now count that as sponsorship by Tales of the Lonesome Pine, so we get a mention on air as well.

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Nobody can spell Clanjamphry!

Just two examples of how new customers arrive at the door. Of course they are, for different reasons, already pretty well primed to be ‘on side’. The challenge for anyone who runs this kind of shop is to try to read the personality of the completely ‘cold callers’ and respond appropriately. As I said at the beginning we had a good few of them as well. One couple were quiet and focused and I simply responded to their occasional request while another guy started like that, then encountered a kitten and became much more engaged. On the one hand you have to like people to do this job, but on the other hand you have to be able to quickly read people too.

It’s still great fun!

Numberless Blessings – –

 Jack’s Wednesday guest post finally managed to get out on Wednesday –

I used to joke that I must have been frightened by a math teacher as a child, because I’ve all my life had a problem with numbers. Not basic arithmetic, I hasten to add; I’ve never had a problem with that and it has been enough for me to get by – mostly.

I left primary school at the age of eleven with a perfectly confident attitude to numbers based on my excellent score in the ‘qualifying exam’ that put me straight into the top class at the local high school.

That’s when the problem started. Algebra raised its ugly head and each year I dropped further down the range of classes. It was math that was skewing everything else I was doing and I finally left school at the age of sixteen with no qualifications at all, despite enjoying English, French, Art and History.

During the ensuing five years of a painting and decorating apprenticeship I attended the local college, where I found that I could attend evening classes to get the qualifications I’d missed out on at high school. So I finally got Higher English and – wait for it – Arithmetic.

Skipping along a good few years, I went on to teach construction calculation to generations of painting apprentices, which only required facility in arithmetic. I developed a particular ability to ‘connect’ with students who had also experienced the same difficulties as I had. All went well until a few years before I retired, when I was prevailed upon by the college Principal to study for an MBA. Because I had no previous degree level qualification I had to sit two entrance tests – one in verbal reasoning and the other in math. I got the highest score they had ever recorded in verbal reasoning and a measly 30% in math! They allowed me in, but with misgivings about my ability to handle the math.

There I met my old enemy algebra again. Worse, his obsessive-compulsive second cousin dominated the course: Statistics – STATISTICS!!

I finished the whole program in time to retire (taking Stats twice along the way) and then Wendy and I moved to the States and opened a bookstore.

So now I do percentages, and tax equations and amortizations and – wait for it – market share statistics for the bookstore, our Celtic Festival, Wendy’s cat rescue, and other fun life events. It’s different, somehow, when it’s about real life. Not just numbers in a classroom. That’s precisely how I taught calculation to my painting students, come to think of it.

What were the odds that I would end up using all that math I learned? Actually, I know how to calculate that….