Jack’s guest post is actually on Wednesday
My last guest post was about the satisfaction of completing work that I’d spent five years learning as an apprentice painter and decorator.
This one is about the importance of leaving some tasks to other professionals –
The last time we had heavy rain here, which is almost two months ago, we noticed we had a couple of roof leaks. They were in complicated corners of our main roof which had been completely re-shingled about five years ago. This is not my specialty at all, and I no longer have the head for heights that I used to, so it was time to call in the expert. I have the good fortune to be friends with the owner of the biggest construction company around here and he had previously put me in touch with his preferred roofing guy. He came promptly, explained that he was in the middle of a big contract but checked the problem areas and promised to take care of them as soon as possible. Lo and behold, he arrived yesterday, carried out work with no fuss and today it has rained heavily all day with no signs of leaks. The rain is welcome, of course, as it was needed to douse the wild fires over in Tennessee.
This past weekend we spent with Wendy’s parents in Knoxville, where her brother in law Dennis was working most of the time trying to diagnose and fix a long-standing problem with the heat pump (he knows about this stuff). When we got back here on Monday evening we discovered that our heat pump was acting up. I phoned the local company who had installed it three years ago and their engineer came this morning, established the problem and had it working again within an hour.
In both cases the communication ahead of the work was first class, which is something else that I consider a very good sign. I was taught, during my training, as much about customer care as I was about the techniques of applying paint, hanging wallpaper or working safely at heights.
What’s the ‘take-away’ from this?
Know your limitations, trust professionals and don’t grudge paying them their worth, take advice where you can on the reputation of these professionals and treat them with respect. They will have earned your respect and loyalty.
Here’s to my fellow professionals whoever and wherever they are!