The Mad Hatter’s Riddle Comes Clear

Alice in Wonderland’s Mad Hatter used to have the monopoly on “most famous tea party ever,” although I fear some political parties may have overtaken him. Or joined him. I’m not sure which.

Anyway, among the Mad Hatter’s famous tea-party riddles is, “Why is a raven like a writing desk?” Like tea parties themselves, this has an update: “Why is Twitter unlike a bookshop?”

The answer makes about as much sense as anything else in today’s speed-and-celebrity-crazed world. Twitter, for those unfamiliar, is that 140-characters-or-less never-ending “conversation” you can have with the rest of the world just by signing up. Think of a very large high school lunchroom, each table seeking to be the “cool kids” and shouting short sentences into the room. No one is listening to anyone else, just making sure they’re heard.

It’s Facebook on crack cocaine: say what YOU have to say, and don’t worry about the rest. There’s even something called a “Klout” score, calculated by how often you Tweet (send a message) and how often your Tweet is retweeted (someone else resends it). Your Klout score goes down if you answer other people’s tweets or retweet others.

In other words, the more you listen, the less Klout you have? Oh dear; perhaps Twitter is not unlike the Mad Hatter’s madcap party, or the world on the other side of the looking glass.

If ever there were a world less like a bookshop, the Twitterverse is it. In the bookshop, conversations need not be short because time lasts longer. And in a bookshop, it’s all about listening. It makes your score go up, not down; customers come back,  knowing they’re not just markets you’re trying to sell to, but humans you’re trying to connect with.

Now that I’ve dissed it, let me say that I’m on Twitter because I wrote a book and got told to “go social market.” And I’ll stay on because I have actually met some fun people, and connected with some friends in the region I never see face to face. It’s like meeting in a Walmart aisle, seeing their Tweets about what’s up with their day. Plus, some Tweeters are genuine, funny, and sweet, being themselves more than pushing an agenda–or a product. Despite my initial terror, Twitter is like the rest of the world–what you make of it.

So I will be myself, and enjoy others doing the same, on Twitter. But until my dying day, I will maintain that Twitter is not like a bookshop, and be grateful for the listening calm that running mine counterweights against Tweetopia, balancing the scales of life.

Care for a cup of tea as we chat?

(Don’t forget to enter Caption Contest V; scroll down to August 14, view entries and leave yours in “comments.”)

A Message from Val-Kyttie, Bookshop CEO

Little did I think, while relaxing as a tiny kitten at the Leith home for orphan cats and dogs (that’s in Scotland) that one day I’d be in charge of the ‘Little Bookstore of Big Stone Gap’.

It’s a heavy responsibility to be in charge of the bookstore and I don’t take it lightly. I mean, we have 38,000 books here and so many customers! So if it sometimes looks as if I’m dozing, or even sleeping soundly, nothing could be further from the truth. I’m continually reviewing our Mission Statement and our five year plan, not to mention marketing strategies and staff training.

Did I mention the staff? There’s the humans—Wendy my catering manager and Jack the general minion and Boy Friday—plus the others.

Ah, the others….

The others are utterly useless hangers-on, complete wastes of space! Zora the black Lab was already settling in when I arrived from Scotland. She thinks she is in charge of customer relations, but she’s not – I am! Bert the Terrier seems to think he’s the security manager, but he’s not – I am! Beulah, whom everyone delights in calling a “pretty kitty,” took over customer attraction duties by sunning herself on the porch – my porch!

Just recently there’s been a positive invasion of pesky little kittens mewling and carrying on. None of them stay long, thank goodness, but as soon as one lot get the message and sling their hook, another lot arrive. Apparently the human staff are “rescuing” them. Hmmph. There is one, by the name of Owen Meany, I believe, who seems to be hanging around a bit longer. Hhhmmm –

It’s enough to drive a cat to drink!

Talking of drink, have you seen that picture of one of the pesky little critters eying up the glass of red? The one the catering manager put on here as the latest caption contest? She should have known better! Everyone knows you have white with fish and I distinctly remember I had shrimp that day. (I hope it wasn’t marinated in red).

I can think of a few short and pithy captions, but they’d probably get the catering manager banned, and she works the can opener. So scroll back to August 14, view the photo, and do your worst.

Perhaps if I have time I’ll write again about the trials and tribulations I put up with here at the bookshop. If it weren’t for me, this place would have fallen into wrack and ruin ages go. The catering manager has no idea what she’s doing, and as for that Boy Friday…. If I didn’t watch him every minute, he’d leave book boxes lying everywhere. It’s only my constant moving in and out of them that reminds him to put them away. Sometimes I have to sleep in one to get him to notice how long it’s been there. Honestly…..