Tag Archives: Wendy Welch

Strangers in the day

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 Jack’s Wednesday (just) guest post –

For some reason that I can’t fathom we’re getting a lot of out of town (and out of State) visitors to the bookstore and the cafe just now. It’s not the season for school reunions or vacations, and although some folk have deliberately detoured this way because of reading ‘The Little Bookstore’ many of them haven’t.

It seems to be a completely random thing – just passing through or maybe here for a funeral or family visit.

Quite apart from the welcome business, it adds to the busyness! I love it when strangers come in when we have local loyal friends of the place just hanging out and everyone ends up swapping stories.

Two examples from today –

1) A couple drove for five hours from Elkins in WV yesterday because they had read the book. They visited yesterday afternoon then came back this morning as soon as we opened and stayed on for lunch. As they were leaving they said they’d be back soon. Of course they had dinner in town last night then stayed overnight in a local hotel and had breakfast before heading back here and encountering the hanging out crowd.

2) A gentleman drove up from Johnson City simply because he heard a repeat broadcast on the local NPR station of an interview with Wendy about the store. As soon as he heard my voice he said “you’re the guy on WETSfm that has the Celtic show”. I’ve been presenting Celtic Clanjamphry every week for almost ten years as an unpaid volunteer and, in return they now count that as sponsorship by Tales of the Lonesome Pine, so we get a mention on air as well.

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Nobody can spell Clanjamphry!

Just two examples of how new customers arrive at the door. Of course they are, for different reasons, already pretty well primed to be ‘on side’. The challenge for anyone who runs this kind of shop is to try to read the personality of the completely ‘cold callers’ and respond appropriately. As I said at the beginning we had a good few of them as well. One couple were quiet and focused and I simply responded to their occasional request while another guy started like that, then encountered a kitten and became much more engaged. On the one hand you have to like people to do this job, but on the other hand you have to be able to quickly read people too.

It’s still great fun!

Stop the World – –

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 Jack’s Wednesday guest post finally gets back to Wednesday – –

My goodness, this has been a real roller-coaster!

I mean the last few weeks when we’ve been juggling our annual festival, my radio show, the upcoming concert at the beautiful Lincoln Theater in Marion VA, and Wendy’s annual ‘Head for the Hills’ medical conference, plus her dad’s recent heart scare.

Having our good friend Barbara staying with us has not added to the stress however. She and her husband Oliver have ‘mucked in’ in the most amazing and helpful ways. Strictly speaking they are working here, fulfilling singing engagements. They might even have been treating it as a vacation, or staying in our guest room as simply part of the ‘deal’.

But, no! They make porridge for everyone each morning, they cleaned the cafe kitchen when successive festival events reduced it to a shambles, Barbara helped Wendy clean the ‘cat haven’ and Oliver put out festival yard-signs and gathered them in again, and they both ran to the store for emergency supplies whenever they were needed. After their first visit two years ago they opined that they had felt a real part of the community here and they said last night that this visit had only confirmed that.

Yesterday was Barbara’s birthday and tonight we will celebrate that when our cafe owner, chef Kelley will prepare a family meal. I know that Barbara and Oliver feel part of our extended family now and we all know that this is just one of many visits.

Of course there are many people here, now, who also consider themselves part of the bookstore family and who also see Barbara and Oliver as part of their circle of friends – including Josh, who moved to the town recently, wandered in and immediately volunteered and joined up along with his friend Dawn – that’s something that makes Wendy and me very happy indeed.

Finally – last night was one of these occasions when old friends sit around a table and discuss the happenings of the day. For us, of course, that inevitably centered on Wendy’s forward plans following a recent job interview. It’s a sure sign for me that Barbara and Oliver are confident of their membership of this family that they could offer thoughtful and sincere insights.