Jack gets way over his deadline but pleads Christmas recovery  –

I noticed that Christmas has become a very ‘on-line’ thing over the last few years and that got me thinking.

Random thoughts – – –

I got my first computer around 1998, just after the college where I worked began to introduce them. Prior to that I hand wrote memos, handed them to my secretary, who typed them, copied them and then sent them to the designated recipients. There was a whole protocol around memos including who was ‘CCd’ and how that could be used as a weapon! I learned – – –

Back then there was hardly an internet as we now know it. There was eventually an ‘intranet’ within the college, and on my personal computer at home (with great difficulty) I could eventually connect via ‘dial up’ with the college.

Ah – dial up! One of the guys at the college could imitate that sound perfectly

I joined ‘America on Line’ (AOL) and got an email address, which I still have. Back then, in Scotland, you connected to your email via dial up. They had three numbers for the whole of the UK and Ireland! So getting your emails was sometimes a frustrating experience. But that was just to get your mail and not to surf the internet. There wasn’t really any internet!

When I assumed the position of Head of Construction Trades, I found by accident that the Department had ten computers. The trouble was I couldn’t find them. After a search, I was told that the computer department had pauchled fifty by attributing them to other departments! So eventually ten Commodore Pets briefly were in my department as they were wheeled to the dumpster – – –

The final story is much later. I had been promoted again, had gained my MBA and was teaching management classes. Like everyone else I had great difficulty getting any kind of urgent response from the IT team to fix any problem (check out ‘The IT Crowd’ on YouTube https://youtu.be/nn2FB1P_Mn8). Nicola was their manager and was in one of my evening class programs. That night we discussed the different forms of power within organizations – hierarchical, fiefdoms and expert. Expert was the one! As soon as I had explained expert power to Nicola I never had an IT problem again.