Category Archives: bookstore management

ARE THESE INTERESTING QUESTIONS?

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Finally, I have done as my wise (and patient) agent Pamela suggested, and written “Questions for book group discussions of The Little Bookstore of Big Stone Gap.” Since many minds make smooth sentences, if you have any suggestions, please send them along. I’d particularly like to add a couple on bookshop management, if any other store owners out there have ideas. I kinda hit a blank wall, writing stuff that was too esoteric. Thanks!

1. Have you ever tried to fit into a place you weren’t from or familiar with? What did you find were the joys, the barriers, the unexpected curve balls of doing so?

2. Is there a snake pit in your life? Do you agree with Wendy’s assessment that almost all of us face such job situations at some point?

3. Cats: what place do they have in the lives of bookstores? Have you seen the newest cats and fosters at Tales of the Lonesome Pine (online via Wendy’s blog)? What do you think about the overpopulation problem of companion animals in the United States? What responsibilities, if any, do humans have toward animals?

4. Of all the stories in Little Bookstore, the two that seem to resonate most with people are of Wee Willie, and the Kiwanis letter. People run the gamut, don’t they, from being unpleasant to one another, to being generous beyond imagination. Why do you think these two stories have been the most mentioned by readers? Do you have circumstances in your own life where you experienced something similar?

5. Fire victims replacing childhood books is a poignant expression of loss, love, and memory. What do you think this priority says about us as humans?

6. Reading Little Bookstore, do you see places where people misunderstood each other, misrepresented each other, yet overcame these miscommunications to understand each other? Do these moments have echoes in your life?

7. If you could suddenly change your life tomorrow, start a business, leave your residence or job, whatever…would you? If so, what would you do? If not, why not?

8. What’s the difference between luck and learning fast to adapt? Where did you see these differences in how Jack and Wendy survived their inept start at being bookstore owners?

9. Wendy talks a fair bit about happiness and contentment. She quotes several other authors and how they describe happiness. Does happiness disappear when you look it square in the face, or elude us when actively pursued? Is it true, as Garrison Keillor (an author not quoted in the book) says, that the realization of happiness comes moments after whatever has made us happy ends? Or can we recognize contentedness when we have it?

10. Discuss the role independent bookstores play in reading satisfaction. Is the process of acquiring the book part of the story it tells, or is cheap, fast, and easy what we want in our shopping experiences nowadays? Is it worth paying more to visit a real bookstore (and do you really pay more)?

♪ Ponies in Sweaters ♪ and Sheep with bright Fleeces ♪

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Jack’s weekly guest blog (the ponies below are Shetlands in Fair Isle sweaters, promoting Scottish tourism. Jack suggests we all go there now, because it’s warmer.)

shetlands in sweatersAs I write this, the temperature outside is zero degrees F. That’s thirty two degrees below freezing for us Europeans! Our heat pump is going flat out and just managing to hold 68 degrees in the bookstore. On days like this we don’t expect many customers. Everyone is huddled inside, the local schools and colleges closed because of the ice rinks that used to be roads.

Wendy and I have moved our center of today’s operations upstairs to the Second Story Cafe where it’s just a bit warmer (two degrees, to be precise). She is writing in the guest room and I am running the bookstore from a cafe table.

Locals tell us that the last few weeks are the coldest they can remember for a long time and I believe it. Even for a weathered Scotsman like me, this is freakishly cold.

Winters in Scotland…. ah, I thought I’d left them behind. I often tell folk that summers here are considerably warmer, but winters are much the same. This is not what I’m used to. Also, these really cold spells seem worse because the summers are so hot to me, creating more of a contrast. Then, too, the bookstore is in a big old house with drafty windows and doors. In Scotland, I believe the houses were better equipped to handle cold weather.

On the other hand, I may have just worn more appropriate clothing! Americans don’t work so much with wool as we do back on the Isles. And of course, your sheep aren’t as cute, either.sheep

Amidst the polar vortex onslaught, this place still manages to be an oasis (or perhaps an arctic camp) for some of our hardier customers. Our excellent chef Kelley has slept in the guest room these past two nights, to be sure of opening for hot breakfasts, and people are showing up, cold, wet and hungry for these and her bowls of warming lunch soups. Even our defiantly outdoor cat Beulah has given in and taken up residence (also in the guest room, fighting for bed space with Kelley) until things improve.

So we wait, hopefully and patiently, for the promised return more normal temperatures by the end of the weekend, and–less hopefully–for our January power bill. But I do think about grabbing Wendy and making a trip to Scotland soon, just to warm up. It might prove cheaper than heating the bookstore.