Critic on the run after trashy Review

photo (2)Fur is flying after numerous catty responses to the handling of a recent book. (For the full review from Lucy, pictured at left, please visit yesterday’s blog post.)

“I trusted my instincts and did what came naturally,” insisted Lucy, the literary agent in the doghouse. “Yes, I trashed the book, but that’s part of my job.”

Not so, said well-known publicist ValKyttie (shown here with the book in question). “What would a bitch like that know about good writing? Crap. That’s all she produces, is crap.”valkyttie with her cover

Speculation has arisen that ValKyttie, who is CEO of the book’s subject (a second-hand book store in a small town somewhere in SW VA), may be personally motivated in her criticism. However, several other voices have joined the caterwaul of protest.

Tallulah, a Southern Literature expert, dismissed Lucy’s comments with a sniff. “This is nothing more than a dogged determination to leave her mark. But I tell you one thing, that pup has ruined her career. This review will dog her every step from this day forward. Her boss will shriek protests if she so much as approaches another book this year.”tallulah

Tallulah is currently visiting The Little Bookstore of Big Stone Gap with her children: (from top) Clyde Edgerton, Amy Clark, and Silas House.

clydeAmy Housesilas house

Of the trio, House was most sanguine. “Meh,” he was overheard to say.

When she heard of House’s dismissive remark, Lucy suggested they meet face to face to settle their differences. House has not yet responded.

Perhaps the final words on this dog-eat-dog saga belong to Starbuck, a veteran newshound from Richmond, VA. Those who follow the literary world’s movers and shakers may remember when Starbuck made news herself by becoming the first dog under the age of six months to learn to read. starbuck

The Buckster howled with delight when told the story, then sobered to growl, “Lucy better be careful. Biting off more than one can chew is dangerous. These young pups,” she said, shaking her head and returning to her drink. “You try to train ’em, but…”

Editor’s Note: Louise Malpas, normally all ears regarding reviews of Welch’s book, is vacationing in the Hamptons and could not be reached for comment. Friends suggest she would have bounced with enthusiasm at the publicity.

On-The-Job Training

Today, Jack and Wendy gallivanted off to sign books, visit bookstores, and see old friends in Philly, NYC, and Charlotte, leaving Shopsitter Andrew Whalen to sort it all out and bravely captain the ship o’ books and its furry, mew-tinous crew.

During my first week in Big Stone Gap I was taught a great deal about operating a small business. There’s accounting, stocking, inventory management, and that cornerstone of every great business: bribing animals with treats so they don’t bark at customers or claw your eyeballs.

But some policies at Tales of the Lonesome Pine are different from your standard multinational mega-conglomerate next door. For one, the training videos are better. The dress code is more lax too, unless slippers are company issue and I didn’t get the memo. (C’mon Wendy! All pajama-related memos are supposed to be delivered in triplicate!)

Perhaps most bewildering for me is the total lack of a customer script. At first I copied some of Jack’s mannerisms. The first time he heard me say, “Hi! Looking for anything special, or just in for a browse?” he gave me a look that would frost every field in Scotland. “That’s my line!” he said, covering his murderous intent in completely convincing joviality. I’ve since learned, through empirical research, that people will listen to a man with a Scottish accent more than a person with a vague Midwestern accent who mispronounces pillow as pellow and milk as melk. Not sure why — further research is required — but initial results lead me to believe it has something to do with a Scottish brogue being (and this is a scientific term here) ADORABLE. With this knowledge in hand, I now know I can’t just copy Jack’s patter, unless eyes glazing over as I ramble somehow contributes to customer satisfaction.

Also, I never saw the Org Chart that lays out the official job titles for the menagerie. Is Bert Head of Security, or Public Relations? Mix those two up and you have a serious problem on your hands. (I’ve since looked this up and found on the blog that Bert is security. I probably shouldn’t have let him write all those press releases.) Owen has been a constant companion, but we’ve had some tussles over chain of command. I’ve since been testing him out in different capacities. Assigning him accounting was probably my biggest mistake.

I’ve now come to think of him as an intern and he’s come to think of me as a clawing post. Progress.

So, while there’s been some hiccups along the way, my on-the-job training is progressing. But I won’t know for sure how I’m doing until CEO Val-Kyttie’s performance review.