Albert Speaks his Mind

reading kittenHi. I’m Albert. My sister Princess Stephanie is around here someplace. We live in a bookstore. Well, we do right now. Someday we’re gonna live in our own house, but I hope it has lots of shelves in it ’cause we’ve gotten really good at bouncing off them an’ using them for hide and seek.

Steph and I came here with our mom an’ brother Alfred. Alfred was really shy which for some reason got humans all excited. “Oh, look at the little one peeking around the corner!” they’d say, all gooey an’ everything. Next thing you know Alfred went out the door, riding high on some lady’s shoulder, giving Steph an’ me this “So long, losers!” look. Kinda makes me mad, ’cause I taught him that corner trick.

stephanie I’m the oldest. It’s my job to make sure Stephie gets a good home, too. That’s her on the left; you can see she’s fluffier than me. She whacks me with her paw whenever I say this, but she’s gonna run to fat when she’s older. You know those fluffy cats who lie on the sofa back all day watching television, between bowls of cream and tummy rubs? Yeah, that’s my little sister.

Me, I’m more of an adventurous guy. I’m studying mousing now; you should see my jumps! Stephie an’ me, we’d kinda like to go together at this point. We’re twelve weeks old, been friends all our lives an’ all that, but I know it doesn’t always work out that way. She’d be okay anywhere, too. We don’t call her Princess Stephanie for nothing.

albertalfredMom went back to the place she used to live. She was barely out of diapers herself when she got pregnant with us. I feel kinda bad for her, but at least she did have a home to go back to, once we were in foster care. I don’t mind being a foster kitten. The meals are regular an’ people cuddle us an’ if mom’s not here, well, we’re not out on the street like some cats.

Steph an’ me, we’re happy cats, like to run an’ play, like our tummies tickled. We’ve got big purrs an’ big hearts an’ we know how to use the potty all by ourselves. We keep our food area clean an’ if you just roll a jingle ball my way every once in awhile, I’ll count myself a lucky kitten. So how ’bout it; wanna come visit and let’s see how we get along?

albert and alfred

On-The-Job Training

Today, Jack and Wendy gallivanted off to sign books, visit bookstores, and see old friends in Philly, NYC, and Charlotte, leaving Shopsitter Andrew Whalen to sort it all out and bravely captain the ship o’ books and its furry, mew-tinous crew.

During my first week in Big Stone Gap I was taught a great deal about operating a small business. There’s accounting, stocking, inventory management, and that cornerstone of every great business: bribing animals with treats so they don’t bark at customers or claw your eyeballs.

But some policies at Tales of the Lonesome Pine are different from your standard multinational mega-conglomerate next door. For one, the training videos are better. The dress code is more lax too, unless slippers are company issue and I didn’t get the memo. (C’mon Wendy! All pajama-related memos are supposed to be delivered in triplicate!)

Perhaps most bewildering for me is the total lack of a customer script. At first I copied some of Jack’s mannerisms. The first time he heard me say, “Hi! Looking for anything special, or just in for a browse?” he gave me a look that would frost every field in Scotland. “That’s my line!” he said, covering his murderous intent in completely convincing joviality. I’ve since learned, through empirical research, that people will listen to a man with a Scottish accent more than a person with a vague Midwestern accent who mispronounces pillow as pellow and milk as melk. Not sure why — further research is required — but initial results lead me to believe it has something to do with a Scottish brogue being (and this is a scientific term here) ADORABLE. With this knowledge in hand, I now know I can’t just copy Jack’s patter, unless eyes glazing over as I ramble somehow contributes to customer satisfaction.

Also, I never saw the Org Chart that lays out the official job titles for the menagerie. Is Bert Head of Security, or Public Relations? Mix those two up and you have a serious problem on your hands. (I’ve since looked this up and found on the blog that Bert is security. I probably shouldn’t have let him write all those press releases.) Owen has been a constant companion, but we’ve had some tussles over chain of command. I’ve since been testing him out in different capacities. Assigning him accounting was probably my biggest mistake.

I’ve now come to think of him as an intern and he’s come to think of me as a clawing post. Progress.

So, while there’s been some hiccups along the way, my on-the-job training is progressing. But I won’t know for sure how I’m doing until CEO Val-Kyttie’s performance review.